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Best Western Americania hotel description>>
Great service at the Americania
Upon arrival, Darryl at the front desk was fantastic! He provided us with maps of San Fran with a friendliness that we had missed in both Las Vegas & New Orleans. He made us laugh and it helped me forget about the unpleasant carousel experience at the airport! Darryl was extremely helpful when, at the last minute, my boyfriend flew to San Fran from Las Vegas to see me for the night. Darryl assisted me in booking a very nice room but near enough to my travelling buddy. The food in the restaurant was fabulous and we were able to relax in the bar during our meal. Breakfast was delightful and reasonably priced! Some of the amenities were taken advantage of such as the laundry which is open 24 hours and the front desk has change if you don't! The ice machine was down the hall from our room for those in-room drinks! There was a pool but we were there in early January which was a bit nippy for me! We were provided with an additional ashtray promptly and even though I didn't request new sheets on the bed, housekeeping straightened the bed up which was a really nice touch. I've got to say that of all the hotels that we stayed in the USA, staying at the Best Western Americania was my favourite (apart from Santa Barbara but that's another review altogether!).
Nice, quiet, comfortable room. Nice interior walk-ways and plaza's with places to sit and relax. Very nice and helpful front desk staff. They really go out of their way to be helpful. Oh, and the pool was so nice and warm. I would strongly recommend this place to all my friends when they visit the city! Great value too!
Beds were not good
We chose the "family room" at the Americania because we wanted the extra sofa bed for our kids. The mattress was very soft and saggy. It was uncomfortable for sleeping on for anyone but the smallest child. Even the double bed mattresses were soft. My husband and I had trouble sleeping because we kept rolling to the sag in the middle of the bed. The pillows were foam and flat. They should have been replaced long ago. The decor in the room was nice. The room was also very clean. But a disadvantage was the bathroom sink in the bedroom. The toilet and shower were in a cramped separate area with a door. When any of the kids got up early, or if an adult stayed up late and then used the sink, the light over the sink and the noise would wake everyone else. I prefer a bathroom that is completely enclosed in its own separate area. This is a motel type of hotel. All rooms exit to an outdoor walkway, (not a hotel hallway) but that offered fresh air from windows that opened. This hotel was two blocks from buses, trams and subways. We parked for free at the hotel and used public transportation the entire weekend. Yes, there are lots of homeless people around, (and some in obvious states of drug use) but they didn't bother us. We walked everywhere.
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