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The Argent Hotel San Francisco hotel description>>
Billing Problems left a Bad Impression
The hotel was nice enough but like other reviewers have noted, we had problems with the billing when we checked out. We booked our room under a special holiday package that included parking. When checking out not only were we charged for parking, but the desk blamed the billing problems on the way we booked our reservation. After reading the hotel reviews before we stayed at the Argent, I had printed out my information as I made my reservation and showed them how we had reserved the room correctly. The experience left me with a very bad impression about this hotel.
We could not believe our luck
We decided on this from the reviews here. We called just before Christmas and were given the internet price even though it was already sold out. Then she upgraded us to a higher floor! Everyone was wonderful, the room elegant and the view terrific. It is perfectly located for shopping, dining and taking the Cable car.
ok, but not great
The hotel is overall very elegant. The problem I had was I booked through expedia and was given a very small oddly shaped room. In addition it smelled of urine. I told the front desk but they didn't seem to care. Otherwise the bed was very comfortable.
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