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Serrano Hotel - a Kimpton Boutique Hotel hotel description>>
Nicely decorated but small rooms
Looking at the pictures offered on the websites you would think the rooms were a decent size. I was slightly disappointed when I actually got to see how small and cramped the rooms were. Although my fiancee did remind me that a hotel was just a place to sleep, I expected a little more room. I also didn't like the fact that there was a door that lead to the room next door (don't know if this is a standard thing for boutique hotels). For the price I paid, I just wish the room was a little larger. Also, the website listed a Concierge services which we were told right away when we got there that there were no such services. However, I have to admit the staff was very helpful and one particular gentlemen was always so willing to help us with directions and advice as to the best places to dine,etc. The rooms were ALWAYS clean and I have to admit I love the shower and the decore! Like a previous reviewer, I also got stuck with the room facing the brick building. I also advise not getting a car for an entire week. (however, the parking right across the hotel was $10 cheaper/day than the hotel parking.) Location wise, It was extremely convient to walk to many locations in San Francisco! Quite close to China town too! And oh so close to my favorite "Restaurant with a view" Cityscape! However, it is near Tenderloin (the shady neighborhood of San Francisco) and yes there are lots of homeless people and strip joints around the corner. Quite shady indeed. But if you don't walk towards Tenderloin then I guess you'll be okay...But I still must say that it's an easy walk to many great locations in San Francisco.
Nice Hotel, Okay location...
I liked this hotel, the beds were very comfortable, the staff was very nice and accommodating and the bathrooms (and bathrobes) were great. The location of the hotel is okay for daytime sightseeing - you can walk to the cable cars and downtown shopping. Night time is slightly different. The restaurant attached to the hotel seemed somewhat pricey and there are few options to walk to. If you go in one direction (east I think?) it starts to get a little seedy. That said, we found a perfectly reasonable irish style pub a few blocks away for drinks one night, that was great. Overall, I liked this hotel. Sure the rooms arent extra large but I would rather have quality over quantity any day. I would defintely stay here or in a sister hotel again.
I loved the Serrano
My mother and I visited San Francisco in Dec 2003 for a long weekend. We stayed at the Serrano Hotel. It was lovely, clean, quiet, and very centrally located. We were two blocks from the Powell Street Trolley and Union Square. It was an easy walk to all the Galleries and shopping, plus very easy to get to Market and catch every imaginable street car, bus or light rail available in SF. The staff was lovely, friendly and knowledgeable. I would definately visit the Serrano again!
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