A dad has been left fuming after he claims a café mistakenly put coffee in his toddler’s ‘babycino’.
Conor Stapleton visited Riverstation in Bristol with some friends and his 18-month-old son on Wednesday.
He ordered his son a ‘babycino’ but was horrified to discover that they had put coffee in it when he took a sip of it himself to quench his thirst, BristolLive reports.
He said that the drink tasted more bitter than sweet and claims he also discovered fragments of coffee beans inside.
He said: “I went back to Riverstation to speak to the barman and I asked if there was coffee in the babycino, to which the guy said ‘Well should there not be?’”
Conor said he noticed earlier that the ‘babycino’ had cost £4, but he just thought he was being overcharged for a glass of steamed milk.
He said: “I spoke to one of the other managers or supervisors who asked me if I was alright and I told him about the coffee in the babycino. He said that that’s how they do it here.
“The bloke even told me that they’ve made five other ones the same way.
"It got me thinking that if they made five that day, how many more of those have they served before?
“I was even more shocked when he turned around to say to me, “What do you want me to do, top up with more milk?””
The dad said he has since attempted to correspond with the Riverstation team via email and has reported the eatery to the Food Standards Agency.
He added: “The manager I spoke to was not even bothered to care whether my son was alright.
"My son didn’t even go to bed until 11pm and my partner and I were exhausted as parents.
“You gave my son one and a half shots of coffee and all I got back was thank you for your constructive feedback, I hope the rest of your visit was fine.”
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Conor said he hopes his story will warn other parents.
He said: “All I want is Riverstation to be a better place and it worries me about who else has ordered the babycino for their child. I don’t want any parent to go through what we went through or even worse.
“It could have been a serious consequence, especially if they offered it to another baby with a medical issue."
As a result, Conor and his partner said they have taken precautions since the incident and do not feel safe to use the word ‘babycino’ anymore when ordering.
He explained: “Next time, we’ve just decided if we’re ever going to a café, we will just ask for warm milk instead of a babycino, because it’s making us wary if every place will know what that is now.”
A spokesperson for Riverstation said: “We are taking the matter extremely seriously and have taken action to ensure that all staff fully understand what customers are requesting when they order a babycino.
"The safety and wellbeing of all our guests is our top priority and we have apologised directly to the customer and thanked them for making us aware of the incident.”
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