Tesco customers Christmas dinner ruined after he found black hair on turkey

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A man had his Christmas Day dinner ruined after finding a “long black hair” in his turkey – which also “smelt off”.

Adie Hall took to Twitter to share photos of his mouldy Tesco turkey with a side of extra hair, which he only saw once he had removed the packaging.

Hall, from Hull, paid £19 for the basted turkey, which he photographed with a long dark hair draped over the top of it.

He also claims that the bird “smelt off”, which led to him throwing it straight in the bin.

He complained directly to Tesco in his tweet, which saw him get a response from communications team member Kayley.

Admitting that it was “not up to expectations”, she tweeted: “Hi Adie, thank you for getting back to us.

“I can only imagine how disappointing this would be and it isn't what we would expect at all.

“Please may I ask you to return the packaging, any samples and your receipt to the store customer service desk at your nearest opportunity so that we provide you the best resolution and this can be fully investigated?

“If you no longer have your receipt but scanned a Clubcard or paid by card, my colleagues on the customer service desk can use either card to produce a copy receipt.”

However, it was Christmas Day and Adie was unable to swap the turkey or find a new one anywhere else, so his guest enjoyed pigs in blankets with a side of vegetables for their meal, with Adie jokingly claiming that the veg “was the best bit”.

The story didn't end there, however, as the British Turkey Council – which is not a real institution – replied to Adie on Twitter with some helpful advice.

They said: “Dear Adie, Merry Christmas from the British Turkey Council.

“In the grand scheme of things we have consumers Christmas ruined by opening rotten turkeys this morning whilst you're complaining over one strand of hair.

“Please just remove it and wipe it down – no need to fuss.”

Needless to say, Adie did not respond.

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  • Tesco
  • Twitter
  • Christmas

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