Woman claims phone shop staff took device and downloaded her intimate pictures

A young mum claims a creepy T-Mobile employee stole nude photos from her phone after she tried to trade it in.

Karen Mun, 24, from Queens, New York, brought her device into the Northern Boulevard store before an employee allegedly brought it to a closed back room to see if she was “eligible” for the trade-in.

The nail technician watched in horror as the man, she said, opened his photos – where there were intimate pictures of her.

“I saw his photo app open with, like, a bunch of my photos on there,” Mun told The New York Post, referencing dozens of intimate images of herself that she kept on her device.

“I felt like a part of me was stolen,” she said. “I wanted to scream.”

She has since filed a lawsuit against T-Mobile, alleging that they were negligent in its hiring, training and supervising of staff.

The lawsuit alleges that T-Mobile is well aware that employees steal customers’ sensitive data and hasn’t done enough to stop it, The Post reports.

Legal experts note a rise in what’s been dubbed the modern-day “Peeping Tom," after several incidents similar to the one Mun claims she experienced.

The lawsuit says that in November 2015, a T-Mobile employee downloaded a couple’s intimate videos when they went in to upgrade a phone.

It also highlights another case, in June 2017, when a worker allegedly emailed a customer’s intimate video to himself.

Additionally, according to the suit, in November 2018 a T-Mobile worker played a customer’s intimate video for himself and other store employees in Mays Landing, New Jersey.

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Furthermore, in December 2020, a worker stole a customer’s identity and accessed their bank account in Dartmouth, Massachusetts the lawsuit states.

“What could possibly go wrong?” Mun said, referencing the moment the worker allegedly told her that he needed to hook her phone up to a computer in a backroom.

The employee emerged and said he wasn’t able to access her device because it was locked.

“He gave me a piece of paper with a pen, which he prepared from the back, and … said, ‘Listen, I need you to write your passcode on this paper for me so I can unlock it in the back and plug it into the computer to see if your phone is approved by the company,’” Mun told The Post.

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She handed her passcode over and the man stole her nudes, she said. But he didn't delete them.

"I’m still thinking about it every day. It’s something that keeps me up at night. I’m super anxious. Sometimes … I’ll go outside and I’ll be like, well, what if that person has seen those photos?" she said.

She said she now suffers from depression and anxiety.

In a statement, a spokesperson for T-Mobile told The Post the employee who took Mun’s images was “separated” from T-Mobile “immediately” after the incident.

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